A smarter laytime management alternative
We provide a complete laytime management and analysis service for charterers, owners and importers/exporters, backed by analysts who know the trade rather than software alone.
It's experienced analysts, not just software
With today's rapidly expanding international trade, laytime management has become far too complex and cumbersome to administer in house. Software helps us process it, but agreeing an outcome with a counterparty takes judgement.
Our staff have a strong background in shipping, principally in coal, iron ore and mixed commodities, with decades of combined experience between them.
Is your laytime calculation correct?
Independent review. Specialist knowledge. Greater confidence.
TransCoal provides independent Laytime & Demurrage audits using our purpose-built audit tool and extensive industry experience. We review Charter Party terms, operational records and supporting documentation to identify calculation errors, missed deductions, contractual inconsistencies and potential financial exposure.
Whether validating your own calculation or reviewing a counterparty's claim, TransCoal provides a clear, evidence-based assessment of the calculation and identifies any areas requiring further review.
How a claim moves through DesDem
A simplified view of what happens once you hand us a charter party agreement or sales contract.
- 01
Charter party received
We pick up the charter party agreement or sales contract and start processing straight away.
- 02
Statement prepared
Laytime statements are prepared and analysed against the loading and unloading conditions.
- 03
Counterparty liaison
We liaise with all counterparties directly to reach an agreed outcome.
- 04
Notes issued
Debit or credit notes are issued and the appropriate counterparty arranges payment.
- 05
Reporting & settlement
Every transaction is recorded in detailed monthly reports and settled.
For companies with high volume shipping
One consistent process, every time
We simplify the process and standardise the documentation, so laytime is handled the same reliable way regardless of the counterparty or commodity.
Learn more →Maximising returns, cutting duplication
Cost reduction by eliminating duplication of resources, and maximising returns by putting experts who know the trade on every transaction.
Learn more →Coal logistics and laytime, under one roof
DesDem is the wholly owned laytime specialist division of TransCoal, one of Australia's leading coal logistics management companies.
Visit TransCoal →Independence
A neutral platform for mediating demurrage claims.
Specialisation
Laytime is all we do, so we want to do it really well.
Confidentiality
Confidentiality agreements can be implemented if necessary.
DesDem takes the hassle away
While you concentrate on managing your business well. We love discussing your challenges, leave your details and we'll be in touch soon.